Disclosure Scotland

The following update highlights a temporary change to the way applications are processed by Disclosure Scotland.

Disclosure Scotland have been working closely with the Scottish Government and key stakeholders on its response to coronavirus (COVID-19).

To aid their prioritisation of checks for those who have the most vital roles supporting the country during this time, Disclosure Scotland will no longer be accepting paper applications from Monday (30 March). 

On Monday 30th March 2020, a new page will go live on the Disclosure Scotland website with all the materials you need to continue to submit applications. 

Please note; this process should only be completed by countersignatories.

  • you can submit an application to Disclosure Scotland via email using the template on the Disclosure Scotland website
  • electronic signatures (typewritten or scanned) from the applicant and countersignatory will be accepted
  • Disclosure Scotland will process the application through their priority service
  • where possible Disclosure Scotland will email you a notification of the outcome, prior to receiving the paper certificate in an expedited timeframe

Where this is not possible there will be two other outcomes:

  • you will not receive any advance notification from Disclosure Scotland and will have to wait on the paper certificate which will still be in an expedited timeframe
  • you will receive a notification advising that Disclosure Scotland are unable to prioritise your application at this time and will be unable to give a timescale for completion

At this critical time, Disclosure Scotland are providing a safeguarding service to ensure the vast majority of applicants can get cleared to help with coronavirus.

If Disclosure Scotland do not send you a disclosure, either by email or certificate, please do not assume this is because they are late or have made a mistake. A small number of applications require Disclosure Scotland to be fully operational to process and that is impossible at this time. 

If you are submitting urgent applications related to coronavirus in the following weeks please contact the dedicated Disclosure Scotland helpline on 0141 302 8511 to plan how you can go about doing this most efficiently. 

As it stands the list of prioritised roles remains:

  • Healthcare
  • Pharmaceutical
  • Childcare
  • Social work
  • Social care
  • Prisons and justice

Temporary changes to ID checking guidelines are being made as a result of the coronavirus outbreak:

To ensure that the necessary DBS checks can still be carried out, the DBS ID checking guidance will be changed for a temporary period.

The change will allow:

  • ID documents to be viewed over video link

Or, if it is not possible to verify documents via video link:

  • scanned images can be viewed in advance of the DBS check being submitted

This change should only be implemented for urgent cases where it is not possible to follow the normal identity checking guidelines The applicant must present the original versions of these documents when they first attend their employment or volunteering role.

The change will come into effect immediately.

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