Self-Harm Network Volunteer - Live Chat

The Self-Harm Network Volunteer will utilise their unique understanding gained from managing their own mental health to assist staff in the smooth delivery of our Self-Harm support web chat.

Role description:
Supporting the delivery of our online web-chat and supporting people who self-harm who really need someone to talk to
Engage with support and supervision and practice reflection
Contribute experience on the chat that will help to inform our approach, data, and the Scottish Government’s self-harm strategy development
Attend promotional events with our team
Commit to putting Penumbra’s values in to practice
Be aware of boundaries and confidentiality
Uphold Penumbra’s Code of Practice
Let us know of any changes in your circumstances that may affect your volunteering so we can find ways to best support you

Experience required

Application Process
Submit application form via
https://isw.changeworknow.co.uk/penumbra/vms/e/careers/positions/bfTVoEfZbmcAQCy5UW2Std
Shortlisted candidates will be invited to the interview on the Tuesday 17th, and Wednesday 18th February
Shortlisted candidates will need to attend Training:
Self-Harm Awareness Training: Tuesday 3rd March
6.00 pm – 9.00 pm
Text base support training: Saturday 14th March
9.30 am – 5.00 pm
Escalation and Safeguarding training: Tuesday 17th March
6.00 pm – 9.00 pm
Successful candidates will be offered a place as a volunteer and will start their onboarding process, which includes an hour online induction and shadowing.
All volunteers will need to provide 2 references and complete PVG check
All stages of the application process are online.

Training details

Shortlisted candidates will be invited to the interview on the Tuesday 17th, and Wednesday 18th February
Shortlisted candidates will need to attend Training:
Self-Harm Awareness Training: Tuesday 3rd March
6.00 pm – 9.00 pm
Text base support training: Saturday 14th March
9.30 am – 5.00 pm
Escalation and Safeguarding training: Tuesday 17th March
6.00 pm – 9.00 pm

Restrictions

Minimum age: 18

Availability

Frequency & commitment

Time Commitment: Flexible. The chat operates between 6pm-10pm, 7 days a week.
We are looking for a commitment of one 4-hour shift a week, including 1 Friday or Saturday a moth. One year commitment.

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