Autism Help Volunteer

Are you passionate about helping people?

Become an Autism Help Volunteer to provide vital information and advice to autistic people, their families and supporters when they need it most.

Our brand-new enquiry and signposting service will work alongside our new digital support tool to give people the information they need, when they need it.

As a volunteer, you’ll:

contact autistic people and their supporters by phone and email
use your knowledge and skills to support others
provide information, advice and helpful strategies
join a compassionate, supportive team
gain valuable skills with expert training
volunteer from home with flexible hours
access 24/7 support through our Employee Assistance Programme
We welcome applications from anyone with lived experience, including autistic people, their families, and those who support them, although this is not essential for the role.

All volunteers must have access to their own computer or device that can run Microsoft applications.

What is Autism Help?

Autism Help is an umbrella term for the charity’s advice and guidance provision. The enquiry and signposting service is a key part of this provision and is delivered by trained volunteers and staff who help autistic people live a fulfilled life on their terms by having access to the information they need, when they need it.

“Thanks ever so much for sending this information. It's really helpful and very reassuring. I feel like I've been listened to and understood - this means a lot to me.”

Location Home Based - you must live in the United Kingdom to do this role

Experience required

We like volunteers to:
commit to giving at least 4 hours of your time per week
have a strong desire to help and the motivation to make a difference
ensure good communication with autistic people, their parents/ carers, other enquirers and with the National Autistic Society team
be reliable, consistent and dependable
be able to clarify what the enquirer is trying to achieve: effective listening skills are essential
be able to self-motivate and work on their own initiative organise, prioritise and manage their own time
have a positive and flexible approach
be able to deal with people, using tact and diplomacy
be able to show empathy while maintaining professionalism and clear boundaries
be able to remain calm, even in stressful situations
have use of own computer or telephone compatible with National Autistic Society systems
be confident using IT (eg Microsoft Word and Outlook)

Travel expenses

Agreed expenses reimbursed

Training details

Access to our elearning modules

Restrictions

Minimum age: 18

Availability

Frequency & commitment

4 hours per week

I want to volunteer