Can you build a rapport with people over the telephone and put them at ease? As a ‘Counselling Evaluation and Feedback Volunteer’ you will be calling people who have recently completed a course of telephone counselling sessions with RNIB’s Sight Loss Counselling Team. Your role will be to conduct a scripted evaluation with them, helping us to understand the impact and improve the delivery of our services to blind and partially sighted people.
We are looking for a volunteer who can carry out this role between 9 and 5 weekdays. You can choose whether to break the four hours up over a couple of days during the week or to volunteer on one day.
How often will I be needed?
2 Hours per Week
Key requirements
This role requires one reference.
Location
Home based
This role is home based
Additional location information
You will need a laptop or PC and Microsoft Word.
Who this opportunity will suit
Minimum age
You must be at least 18 years old to apply
What skills and experience are needed?
Ability to support and respond sensitively Ability to use IT equipment and systems
Experience required
Ability to support and respond sensitively Ability to use IT equipment and systems
Travel details
This role is home based
Training details
RNIB Volunteer Training, Safeguarding And Support From Your Volunteer Manager
Restrictions
Minimum age: 18
This role requires one reference.
Frequency & commitment
2 Hours per Week
Volunteers (aged 12-25) taking part in this opportunity are eligible to claim Saltire Awards hours for their activity. Find out more
